FAQFrequently Asked Questions

Preparation

★ Before downloading files. please confirm the hardware version ofyour device and choose the corresponiding firmware version to uparade. 

★ Wrong firrmware version may damage your device and no warrante.

Set up steps

STEP-1: Guide for Hardware Version

For most TOTOLINK CPE, you can see two bar coded stickers at the front of the device, the character string started with Model No.(for example CP300) and ended with hardware Version (for example V2.0) is the serial number of your device. 

See below:

STEP-2: 

Open browser, enter www.totolink.net Download the required files.

For example, if your hardware yersion is V2.0 , please download V2 version. 

Note: If the hardware version is V1, V1 will be hidden.

STEP-3: 

Unzip the file, correct upgrade file name is suffixed with ”web” or “bin” (except for some special models)

★ Before downloading files. please confirm the hardware version ofyour device and choose the corresponiding firmware version to uparade. 

★ Wrong firrmware version may damage your device and no warrante.

Set up steps 

STEP-1: Guide for Hardware Version

For most TOTOLINK routers, you can see two bar coded stickers at the front of the device, the character string started with Model No.(for example N300RT) and ended with Hardware Version (for example V2.0) is the serial number of your device. See below:

STEP-2: 

Open browser, enter www.totolink.net. Download the required files.

For example, if your hardware yersion is V2.0 , please download V2 version. 

Note: If the hardware version is V1, V1 will be hidden.

STEP-3: 

Unzip the file, correct upgrade file name is suffixed with ”web” or “bin” (except for some special models)

STEP-1: T10 status LED position

STEP-2: 

After the MESH network is set, if the setting is successful, the slave T10 will be in a state of steady green or orange light.

2-1. Green light indicates excellent signal quality

2-2. Orange light indicates that the signal quality is normal

Noet: In order to get a better experience, it is recommended to install the T10 to a position where the green light can be displayed.

STEP-3: 

After the MESH network is set, if the setting fails, the slave T10 will be in a steady red state.

3-1. Red light indicates that MESH networking failed

Noet: It is recommended that you place the T10 next to the main T10 and try the MESH networking pairing again.

STEP-4: The light shows the status description table：

STEP-1:

You can find the default access address and wireless SSID on the bottom label of the product. Connect my mobile device (Phone/Tablet) to the router by wireless.

STEP-2:

Login the router by entering 192.168.0.1  into the address bar of your browser. User Name and Password are required, by default both are admin in lowercase letter. Click LOGIN.

STEP-3:

After logging in, select "Quick Setup" to set the router.

STEP-4: Internet setting

Next, Configure Internet mode with PPPoE ,Static IP and DHCP for TOTOLINK T10 using my mobile device (Phone/Tablet). Here is an example of DHCP as WAN Connection Type.

STEP-5: View router connection status.

Connect to the router's customized wireless SSID, view router connection status.

Application introduction:

Solution about how to configure Internet mode with PPPoE ,Static IP and DHCP for TOTOLINK products

STEP-1:

Connect your computer to the router by cable or wireless, then login the router by entering http://192.168.0.1 into the address bar of your browser.

Note:

The default access address varies depending on the actual situation. Please find it on the bottom label of the product.

STEP-2:

User Name and Password are required, by default both are admin in lowercase letter. Click LOGIN.

STEP-3.1.1: Easy Setup DHCP setting

The Easy Setup page will turn up for basic and quick setting，Select DHCP as WAN Connection Type, then Click Apply.

STEP-3.1.2: Advanced Setup DHCP setting

Please go to Network ->WAN Setting page, and check which you have selected.

Select DHCP Client as WAN Type, then Click Apply.

STEP-3.2.1: Easy Setup Static IP setting

The Easy Setup page will turn up for basic and quick setting，Selecting Static IP as WAN Connection Type and input your information about Static IP which you want to fill in .Then Click Apply.

STEP-3.2.2: Advanced Setup Static IP setting

Please go to Network ->WAN Setting page, and check which you have selected.

Select Static IP as WAN Type and input your information about Static IP which you want to fill in .

Then Click Apply.

STEP-3.3.1: Easy Setup PPPOE setting

The Easy Setup page will turn up for basic and quick setting ,Select PPPoE as WAN Type and input your PPPoE username and password which are provided by your ISP. Then Click Apply

STEP-3.3.2: Advanced Setup PPPOE setting

Please go to Network ->WAN Setting page, and check which you have selected.

Select PPPoE as WAN Type and input your PPPoE username and password which are provided by your ISP. Then Click Apply.

Application introduction: 

The system log of the router can be used to find out why the network connection fails.

STEP-1:

Connect your computer to the router by cable or wireless, then login the router by entering http://192.168.0.1 into the address bar of your browser.

Note:

The default access address varies depending on the actual situation. Please find it on the bottom label of the product.

STEP-2:

User Name and Password are required, by default both are admin in lowercase letter. Click LOGIN.

STEP-3:

Enter the Advanced Setup page of the router, Click System->System Log on the navigation bar on the left.

STEP-4:

Before view System Log of Router, you confirm that the system log is turned on. Click Refresh button to view system log.

STEP-5:

If you have not turned on System Log. Select Enable Log bar, then click Apply button. Finally Click Refresh button to view system log.

Note: Please click Refresh button to view the current log information.

Application introduction: 

The system log of the router can be used to find out why the network connection fails.

STEP-1:

Connect your computer to the router by cable or wireless, then login the router by entering http://192.168.0.1 into the address bar of your browser.

Note:

The default access address varies depending on the actual situation. Please find it on the bottom label of the product.

STEP-2:

User Name and Password are required, by default both are admin in lowercase letter. Click LOGIN.

STEP-3:

Enter the Advanced Setup page of the router, Click Management->System Log on the navigation bar on the left.

STEP-4:

Before view System Log of Router, you confirm that the system log is turned on. Click Refresh button to view system log.

STEP-5:

If you have not turned on System Log. Select Enable On/Off bar, then click Apply button. Finally Click Refresh button to view system log.

Note: Please click Refresh button to view the current log information.

Application introduction: 

DMZ (Demilitarized Zone) is a network which has fewer default firewall restriction than the LAN does. It allow all the devices connected to the port to be exposed to the Internet for some special-purpose services.

STEP-1:

Connect your computer to the router by cable or wireless, then login the router by entering http://192.168.0.1 into the address bar of your browser.

Note:

The default access address varies depending on the actual situation. Please find it on the bottom label of the product.

STEP-2:

User Name and Password are required, by default both are admin in lowercase letter. Click LOGIN.

STEP-3:

Enter the Advanced Setup page of the router, Click Firewall->DMZ on the navigation bar on the left.

STEP-4:

Select Enable On/Off bar，You can setup the Host IP address in the box，And then click Apply button.

Note:

When DMZ is enabled, the DMZ host is totally exposed to the internet, which may bring some potential safety hazards. If DMZ is not in use, please disable it in time.

Application introduction: 

DMZ (Demilitarized Zone) is a network which has fewer default firewall restriction than the LAN does. It allow all the devices connected to the port to be exposed to the Internet for some special-purpose services.

STEP-1:

Connect your computer to the router by cable or wireless, then login the router by entering http://192.168.0.1 into the address bar of your browser.

Note:

The default access address varies depending on the actual situation. Please find it on the bottom label of the product.

STEP-2:

User Name and Password are required, by default both are admin in lowercase letter. Click LOGIN.

STEP-3:

Enter the Advanced Setup page of the router, Click Firewall->DMZ on the navigation bar on the left.

STEP-4:

Select Enable On/Off bar，You can setup the Host IP address in the box，And then click Apply button.

Note:

When DMZ is enabled, the DMZ host is totally exposed to the internet, which may bring some potential safety hazards. If DMZ is not in use, please disable it in time.

Application introduction: 

DDNS (Dynamic Domain Name System) is useful for your own website, FTP server or other server behind the router.

STEP-1:

Connect your computer to the router by cable or wireless, then login the router by entering http://192.168.0.1 into the address bar of your browser.

Note:

The default access address varies depending on the actual situation. Please find it on the bottom label of the product.

STEP-2:

User Name and Password are required, by default both are admin in lowercase letter. Click LOGIN.

STEP-3:

Enter the Advanced Setup page of the router, Click Managemet->DDNS on the navigation bar on the left.

STEP-4:

Enter the Service Provider, Domain Name, User Name and Password in the blank space, and then click Apply to apply the modification.