FAQFrequently Asked Questions

Application introduction:

This article describes how to quickly make a wireless connection through the router's WPS button.

Diagram

Set up steps

STEP-1:

* Please make sure your router has WPS button before setting.

* Please make sure your wireless client supports WPS functionality before setting.

STEP-2:

Press WPS button on the router for 1s, WPS enabled. There are two types of wireless router WPS buttons: RST/WPS button and WPS button. As shown below.

2-1. RST/WPS button：

2-2. WPS button：

Note: If router is a RST/WPS button, no more than 5s, router will be reset to factory defaults if you press it for more than 5s.

STEP-3:

After pressing the WPS button, use wireless client to connect to the router WIFI signal. Using Computer and Mobile phone wireless connection as an example. As shown below.

3-1. Computer wireless connection:

3-2. Mobile phone  wireless connection:

Application introduction:

Repeater mode expands the upper-level wireless signal by wireless to extend the wireless signal to a farther distance. Here is an example of A1004.

Diagram

Set up steps

STEP-1：Assigned manually IP address

A1004 LAN IP address is 192.168.0.1, please type in IP address 192.168.0.x （“x” range from 2 to 254）, the Subnet Mask is 255.255.255.0 and Gateway is 192.168.0.1.

STEP-2：Login to the management page

Open the browser,clear the address bar,enter 192.168.0.1 to the management page，click Advance setup.

The repeater mode supports both 2.4G and 5G. Here's how to set up 2.4G first, then set 5G.

STEP-3：2.4G repeater settings

3-1.  2.4GHz wireless setting

❶ Click Wireless Setup -> ❷Select 2.4GH Basic network -> ❸ Set Wireless SSID -> ❹ Set Wireless Password -> ❺ Click Apply.

3-2.  2.4GHz extension setting

❶ Click Wireless Multibridge -> ❷ Select 2.4GHz -> ❸ Select Repeater -> ❹ Click AP Scan -> ❺ Select the wireless you need to expand -> ❻ Enter the upper-level wireless password, and finally ❼ click Apply.

STEP-4：5G repeater settings

4-1.  5GHz wireless setting

❶ Click Wireless Setup -> ❷ Select 5GH Basic network -> ❸ Set Wireless SSID -> ❹ Set Wireless Password -> ❺ Click Apply.

4-2.  5GHz extension setting

❶ Click Wireless Multibridge -> ❷ Select 5GHz -> ❸ Select Repeater -> ❹ Click AP Scan -> ❺ Select the wireless you need to expand -> ❻Enter the upper-level wireless password, and finally ❼ click Apply.

STEP-5：

After the setting is successful, please obtain the IP setting automatically, and the computer can connect to the network.

STEP-6：

Now all Wi-Fi enabled devices can connect to a custom wireless network.

FAQ Common problem

Q1: After the bridge mode is set successfully, you will not be able to access the router. If you need to revisit, there are two ways!

1. Press the reset button/hole on the router to restore the router to factory settings;

2. Log in to the router management page by setting a fixed IP (refer to STEP-1).

Set up steps

STEP-1: Connect your computer

Connect to the router's LAN port with a network cable from a computer network port (or to search for and connect the  router's wireless signal).

STEP-2: Assigned manually IP Address

2-1. If the router’s LAN IP address is 192.168.1.1, please type in IP address 192.168.1.x （“x” range from 2 to 254）, the Subnet Mask is 255.255.255.0 and Gateway is 192.168.1.1.

2-2. If the router’s LAN IP address is 192.168.0.1, please type in IP address 192.168.0.x （“x” range from 2 to 254）, the Subnet Mask is 255.255.255.0 and Gateway is 192.168.0.1.

STEP-3: Login to the TOTOLINK router in your browser. Take 192.168.0.1 as an example.

STEP-4: After setting up the router successfully, please select Obtain an IP address automatically and Obtain DNS Server address automatically.

Note: Your terminal device must choose to obtain an IP address automatically to access the network.

Application introduction:

This article will introduce the difference between Router Mode, Repeater mode, AP mode, and WISP Mode.

Set up steps

STEP-1: Router Mode(Gateway mode)

Router Mode, the device is supposed to connect to the internet via ADSL/Cable modem. The WAN type can be setup on WAN page, including PPPOE, DHCP client, Static IP.

STEP-2: Repeater mode

Repeater Mode, you can extend the superior Wi-Fi signal by Repeater setting function under the Wireless column to increase the coverage of the wireless signal.

STEP-3: AP mode(Bridge mode)

AP mode, the router acts as a wireless switch, you can transfer the superior's AP/Router wired signal into wireless signal.

STEP-4: WISP Mode

WISP Mode, all ethernet ports are bridged together and the wireless client will connect to ISP access point. The NAT is enabled and PCs in ethernet ports share the same IP to ISP through wireless LAN. 

FAQ Common problem

Q1: Can I log in to the TOTOLINK ID after setting the AP mode/Repeater mode?

A: TOTOLINK ID cannot be logged in after setting AP mode/Repeater mode.

Q2: How to enter the router management interface in AP mode/Repeater mode?

A: Refer to FAQ#How to login to router by manually configuring IP

Application introduction:

After entering the management address of the extender in the address bar of Chrome browser, the page cannot be displayed after entering the management password, as shown below.

Note: 

Ensure that the login IP address you typed in the address bar is correct, as well as the login username and password. 

Take EX200 as an example.

Method One: login via PC

STEP-1: 

Change browser and clear browser cache

Try changing old version (before 72.0.3626.96) of Chrome browser or try other browser, such as Firefox, Internet Explorer, etc., and clear your browser cache.

Delete cookies on the web browser. Here we take Firefox for example.

Note: In general, the browser enters the management address of the extender and error pops up. Please use this method first.

STEP-2: 

2-1. Extender default Gateway IP address 192.168.0.254:

Assigned manually IP address 192.168.0.x （“x” range from 2 to 253）, the Subnet Mask is 255.255.255.0 and Gateway is 192.168.0.254.

2-2. Enter 192.168.0.254 into the address bar of your browser. Log in the settings interface.

2-3. After setting up the extender successfully, please select Obtain an IP address automatically and Obtain DNS Server address automatically.

Metod Two: login via tablet/Cellphone

STEP-1: 

Change browser and clear browser cache

Try other browser, such as Firefox, Opera, etc., and clear your browser cache.

STEP-2: 

Enter 192.168.0.254 into the address bar of your browser. Log in the settings interface.

Application introduction:

After entering the management address of the CPE in the address bar of Chrome browser, the page cannot be displayed after entering the management password, as shown below.

Note: Ensure that the login IP address you typed in the address bar is correct, as well as the login username and password. 

Set up steps

STEP-1: Change browser and clear browser cache

Try changing old version (before 72.0.3626.96) of Chrome browser or try other browser, such as Firefox, Internet Explorer, etc., and clear your browser cache.

Delete cookies on the web browser. Here we take Firefox for example.

Note: In general, the browser enters the management address of the CPE and error pops up. Please use this method first.

STEP-2: Take CP900 as an example

2-1. CP900 default Gateway IP address 192.168.0.254:

Assigned manually IP address 192.168.0.x （“x” range from 2 to 253）, the Subnet Mask is 255.255.255.0 and Gateway is 192.168.0.254.

2-2. Enter 192.168.0.254 into the address bar of your browser. Log in the settings interface.

[Note]: 

The default access address varies depending on the actual situation. Please find it on the bottom label of the product.

Application introduction:

After entering the management address of the router in the address bar of Chrome browser, the page cannot be displayed after entering the management password, as shown below.

Note: 

Ensure that the login IP address you typed in the address bar is correct, as well as the login username and password. 

Method One: login via PC

Set up steps

STEP-1: Change browser and clear browser cache

Try changing old version (before 72.0.3626.96) of Chrome browser or try other browser, such as Firefox, Internet Explorer, etc., and clear your browser cache.

Delete cookies on the web browser. Here we take Firefox for example.

Note: In general, the browser enters the management address of the router and error pops up. Please use this method first.

STEP-2:Enter 192.168.0.1 into the address bar of your browser. Log in the settings interface.

Note:

The default access address varies depending on the actual situation. Please find it on the bottom label of the product.

Method Two: login via tablet/Cellphone 

STEP-1: Change browser and clear browser cache

Try other browser, such as Firefox, Opera, etc., and clear your browser cache.

STEP-2: Enter 192.168.0.1 into the address bar of your browser. Log in the settings interface.

Note:The default access address varies depending on the actual situation. Please find it on the bottom label of the product.

Application introduction:

You can maintain the system time by synchronizing with a public time server over the Internet.

Set up steps

STEP-1:

Login to the TOTOLINK router in your browser.

STEP-2: 

In the left menu, click Management->Time Setting, follow the steps below.

❶Time Zone select

❷click NTP Client Update

❸Enter NTP Server

❹click Apply

❺click Copy PC's  Time

[Note]:

Before time Setting, you need to confirm that the router is connected to the internet.

Application introduction:

You can maintain the system time by synchronizing with a public time server over the Internet.

Set up steps

STEP-1:

Login to the TOTOLINK router in your browser.

STEP-2: 

In the left menu, click System->Time Zone Setting, follow the steps below.

❶Time Set Type select

❷Time Zone select

❸Enter NTP Server

❹click Apply

❺click Update now

[Note]:

Before time Zone Setting, you need to confirm that the router is connected to the internet.

It is suitable for:　 A3, A1004

Application introduction:

The system log of the router can be used to find out why the network connection fails.

Set up steps

STEP-1:

Open the browser, clear the address bar, enter 192.168.0.1, select Advance Setup.fill in the administrator account and password (default admin), click Login, as follows:

STEP-2:

Make sure your router is connected to the internet.

STEP-3:

In the left menu, click System -> System Log.

STEP-4:

Administrator email settings.

①Fill in the recipient email, for example: fae@zioncom.net

②Fill in the recipient server, for example: smtp.zioncom.net

③Fill in the sender's email.

④Fill in the sender's email and password.

⑤Click "Apply".

STEP-5:

Click Send E-mail lmmediately, click OK.

Note:

Before sending an email, you need to make sure the router is connected to the internet.